116 Responsible Gaming — Our Commitment to Safe & Healthy Play

Our Commitment to Responsible Gaming

116 is an entertainment platform. We want every user to enjoy gaming in a happy, healthy, and responsible way. Ensuring that excessive gaming never harms anyone's personal, family, or financial life is our core commitment.

Gaming is a choice, not an obligation. Playing at 116 is about having fun — not chasing losses. Approach every bet or game freely and mindfully.

Our support team is always ready to help. If you're concerned about your gaming habits or need assistance setting limits, reach out directly at [email protected].

Recognize the Signs of Risky Behavior

Watch for these signs that it may be time to change your gaming habits:

• Spending beyond your budget or borrowing money to keep gaming.
• Chasing losses by playing more to try to win back money.
• Hiding your gaming habits from family or friends.
• Feeling restless or irritable when you're not gaming.
• Spending more time gaming at the expense of work, study, or family.
• Returning to gaming repeatedly despite trying to stop.

If you notice any of these signs, take a break and seek help if needed. This isn't a sign of weakness — it takes courage.

Time & Budget Management Tips

Follow these simple guidelines to keep your gaming experience healthy:

• Set a Budget: Decide in advance how much (BDT / ৳) you're willing to spend on gaming each week or month — and stop when you reach that limit.
• Set a Time Limit: Set dedicated time for gaming. Prioritize other responsibilities, family, and rest.
• Think of winnings as a bonus: Winning is a matter of luck, never guaranteed. Play for fun — not to win.
• Don't play on impulse: Avoid gaming when you're upset or under the influence.
• Take Regular Breaks: Avoid gaming for long stretches without a break.

Use Self-Control Features

116 offers several features to help users stay in control of their gaming:

• Set Deposit Limits: You can set your own maximum deposit limit for any given period. Lowering the limit takes effect immediately; increasing it requires a short waiting period.
• Cooling-Off Period: To take a break from your account for a set period, contact our support team. Your account will be deactivated for the duration you specify.
• Voluntary Exclusion (Self-Exclusion): If you feel you need a long-term break from gaming, contact our support team. Your request will be handled promptly and properly.

There's no shame in using these features. Taking proactive steps for your own well-being is a mature and responsible choice.

Minor Protection

116 follows a strict age policy. Only individuals aged 18 or above may register and play on the platform.

• Age is verified at the time of registration.
• Additional verification may be required for suspicious accounts.
• Accounts found to be registered under a minor's name will be suspended.

Make sure no children or teenagers in your household can access your account. Always keep your password and login details private.

Life Balance & Professional Support

Gaming should be just a small part of your life. Keep it alongside family, friends, work, and study — not as a replacement for any of them.

If you feel your gaming habits are getting out of control, don't try to handle it alone — seek professional help. Talk to a trusted family member or friend, or reach out to a mental health counselor.

116 always puts user well-being first. For any questions or assistance, contact our support team at [email protected].